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Why can't I reopen a closed checklist on RiskProof?
Once a checklist has been completed, or closed, we are unable to reopen this.
Checklist completion windows are limited to certain periods to ensure these are completed at the correct time.
For this reason you cannot edit or change a checklist outside of its completion window. However, if these completion windows are not providing enough time you can contact your administrator regarding changing this.
If you are experiencing any problems with your checklists please contact Customer Services here. Alternatively you can call us on 020 3740 3744 and select option 1, a member of our team will be happy to assist you.