The below article will explain how your audit will be scored.
When an audit is completed, each section within a category in the audit set is worth 2 points each.
Each non-conformance will have a negative effect on the section, and possibly category, depending on the risk rating given. The category percentage score is then calculated, based on the number of section points awarded compared to the total number of points available.
The risk ratings have the following effect on the section score:
| Critical | 2 points removed, plus 10% from the category score |
| High | 2 points removed, plus 5% from the category score |
| Medium | 2 points removed |
| Low | 1 point removed |
Your overall percentage score will be allocated a Score Band. The Score Band has been agreed with your Head Office. Below is a table that shows default scoring.
| Green | Score of 80% or above with no high or critical penalties |
| Amber | Score of 60-79% and/or with a max of three high and no critical penalties |
| Red | Score below 60% or more than three high penalties or one or more critical penalties |
The overall percentage score is a mean average of all the section scores.
Your audit will have been broken down into sections. The name of each section can be found in the Details and scores drop-down menu. Section scores are displayed as a percentage of the total available compliance points.
Together with the overall percentage score, and score band, your audit may have an optional rating applied. This has no direct bearing on the score received. Your account primary contact will determine if any of the optional ratings below are to be applied for this round:
| Name | Description |
| Ghost Food Hygiene Rating (England, Wales, Northern Ireland) |
Your auditor will assign an estimate of the current Food Hygiene Rating from 0 to 5, in accordance with the FSA Code of Practice, used by regulators |
| Ghost Food Law Rating System (Scotland) |
Your auditor will assign an estimate of the current Food Law Rating System from (A-E), in accordance with the Interventions Food Law Code of Practice (Scotland), used by regulators |
| Ghost Business Group (Scotland) |
Your auditor will assign an estimate of the Business Group from 1 to 3 in accordance with the Interventions Food Law Code of Practice (Scotland), used by regulators |
| Confidence in Manager |
This is an assessment of the attitude and skills of management in their approach to compliance standards. |
If you would like to appeal your audit please click here.