You have a query and would like to know who the best team is to speak with. This article lists all the ways to contact Shield Safety for support.
Telephone
Shield Safety has a dedicated landline number - 020 3740 3744
Use the number to contact any of the following 4 teams:
Application Support (Option 1)
Use Option 1 for advice or queries about software related matters.
Finance (Option 2)
Use Option 2 to speak with our finance team.
Audit Scheduling & Diaries (Option 3)
Use Option 3 to discuss auditor and fire assessor visits or make enquires about diaries.
Safety Advice Line (Option 4)
If you subscribe to Safety Advice Line, use Option 4 for safety related queries.
Contact our teams using the following email addresses:
Application Support - customerservices@shieldsafety.co.uk
Finance - AR@shieldsafety.co.uk
Audit Scheduling & Diaries - scheduling@shieldsafety.co.uk
Safety Advice Line - helpline@shieldsafety.co.uk
Websites
Find out more about Shield Safety and our products & services by using these websites:
Knowledge Base - kb.shieldsafety.co.uk
Visit our knowledge base page for quick and easy access to short articles discussing all things Shield Safety & RiskProof.
Status Page - riskproof.statuspage.io
Use status page for up to date reporting on the status status of our software services and infrastructure as well as reporting on any known issues.
Shield Safety - shieldsafety.co.uk
Browse our website for business updates, blogs, vacancies and news on current industry affairs.