Why can I not upload a photo using the app?

There are a few settings on iOS devices that need to be turned on to allow the RiskProof app to be able to access photos.

Settings > Privacy and Security > Camera > RiskProof: Turn on
Settings > Privacy and Security > Photos > RiskProof: All photos
Settings > Screen Time > Content & Privacy Restrictions > Photos > Allow Changes
Settings > Camera > Formats > Most Compatible

If you have tried all of the above and are still having issues, please contact app support at customerservices@shieldsafety.co.uk