RiskProof App
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      2. RiskProof App

      Why can I not upload a photo using the app?

      There are a few settings on iOS devices that need to be turned on to allow the RiskProof app to be able to access photos.

       

      1. Settings > Privacy and Security > Camera > RiskProof: Turn on

        camera
      2. Settings > Privacy and Security > Photos > RiskProof: All photos

        photos
      3. Settings > Screen Time > Content & Privacy Restrictions > Photos > Allow Changes

        content privacy
      4. Settings > Camera > Formats > Most Compatible

        most compatible

      If you have tried all of the above and are still having issues, please contact app support at customerservices@shieldsafety.co.uk