How do I action a defect on the app?

You may have answered a question on a checklist on the RiskProof app and your answer has toggled a defect. This article will show you how to action this defect.

If a checklist you are completing has a defect toggled for a specific answer you will need to action this before the checklist can be closed.

Defect 1

When the answer you have given triggers a defect the below screen will pop up which requires you to give a reason for your answer and the option to attach a photo. Once you have entered in the appropriate fields you will need to click on the tick in the top right hand corner.

Defect 2

Once you have clicked on the tick, the below screen will appear which allows you to view details of the defect you are actioning. The spanner symbol means that a defect has been raised. You will need to click "mark as complete" once you are satisfied with your answers and ready to close the checklist.

Defect 3

After clicking "mark as complete" the checklist will close and a green banner will appear at the top of your screen to confirm that the checklist has been completed and closed.

Defect 4